Marketing is too important to be left to the marketing department.” David Packard - Seth Godin

When your organization becomes more human, more remarkable, faster on its feet, and more likely to connect directly with customers, it becomes indispensable. The very thing that made your employee a linchpin makes YOU a linchpin.

If you’re not uncomfortable in your work as a leader, it’s almost certain you’re not reaching your potential as a leader.

The linchpin feels the fear, acknowledges it, then proceeds. I can't tell you how to do this; I think the answer is different for everyone. What I can tell you is that in today's economy, doing it is a prerequisite for success.