Generally, you can be humble only if you feel really good about yourself — and you want to help those around you feel really good about themselves. - Clayton Christensen

The concept of the value network — the context within which a firm identifies and responds to customers' needs, solves problems, procures input, reacts to competitors, and strives for profit — is central to this synthesis.

[There is a distinguishes between] low-end disruption which targets customers who do not need the full performance valued by customers at the high end of the market and "new-market disruption" that targets customers that could previously not be served profitably by the incumbent.

It’s easier to hold to your principles 100% of the time than it is to hold to them 98% of the time.