It took me years and cost me countless thousands of dollars in lost business before I finally learned that it doesn’t pay to argue, that it is much m… - Dale Carnegie
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It took me years and cost me countless thousands of dollars in lost business before I finally learned that it doesn’t pay to argue, that it is much more profitable and much more interesting to look at things from the other person’s viewpoint and try to get that person saying ‘yes, yes.
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About
Dale Carnegie
Dale Harbison Carnegie [originally Carnagey until 1919] (November 24, 1888 – November 1, 1955) was an American writer, lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born in poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People, first published in 1936, a massive bestseller that remains popular today. He also wrote a biography of Abraham Lincoln, entitled Lincoln the Unknown, as well as several other books.
Many are accustomed to holding a sword called the First Amendment in one hand and a shield called the Fifth in the other — all the while forgetting that to do so is to deem human relations a battlefield. In many ways this culture of criticism and complaint is the unfortunate reality.
Don’t complain about the snow on your neighbor’s roof,” said Confucius, “when your own doorstep is unclean.
Le monde est plein d’individus avides et égoïstes. C’est pourquoi l’être exceptionnel qui s’efforce de servir autrui généreusement et sans arrière-pensée possède un énorme avantage sur le reste de l’humanité, car il ne rencontre guère de concurrence.
