When someone expresses some feeling, attitude or belief, our tendency is almost immediately to feel “that’s right,” or “that’s stupid,” “that’s abnor… - Dale Carnegie

mistakes did I make that time?’ “‘What did I do that was right — and in what way could I have improved my performance?’ “‘What lessons can I learn from that experience?

In a Nutshell - Six Ways To Make People Like You • Principle 1 - Become genuinely interested in other people. • Principle 2 - Smile. • Principle 3 - Remember that a person's name is to that person the sweetest and most important sound in any language. • Principle 4 - Be a good listener. Encourage others to talk about themselves. • Principle 5 - Talk in terms of the other person's interests. • Principle 6 - Make the other person feel important-and do it sincerely.

It was this desire for a feeling of importance that led an uneducated, poverty-stricken grocery clerk to study some law books he found in the bottom of a barrel of household plunder that he had bought for fifty cents. You have probably heard of this grocery clerk. His name was Lincoln.