A desire for recognition emerges at the same time as a sense of inferiority. A good upbringing should be able to dissolve this sense of inferiority, … - Tom Butler-Bowdon

A desire for recognition emerges at the same time as a sense of inferiority.

This idea originated with psychologist Carl Rogers (see p 238), who taught that nonjudgmental listening and acceptance of another person’s feelings create rapport.

Douglas Stone and his colleagues give excellent advice on how to deal with some of the most challenging workplace encounters.

Between the stimulation received from the environment and our response, certain processes had to occur inside the brain, and cognitive researchers revealed the human mind to be a great interpreting machine that made patterns and created sense of the world outside, forming maps of reality.