The hard thing isn’t setting a big, hairy, audacious goal. The hard thing is laying people off when you miss the big goal. The hard thing isn’t hirin… - Ben Horowitz

The hard thing isn’t setting up an organizational chart. The hard thing is getting people to communicate within the organization that you just designed.

The hard thing is when those “great people” develop a sense of entitlement and start demanding unreasonable things. The hard thing isn’t setting up an organizational chart. The hard thing is getting people to communicate within the organization that you just designed. The hard thing isn’t dreaming big. The hard thing is waking up in the middle of the night in a cold sweat

The hard thing isn’t setting up an organizational chart. The hard thing is getting people to communicate within the organization that you just designed. The

Perhaps most important, set a high and clear standard for performance. If you want to have a world-class company, you must make sure that the people on your staff — be they young or old — are world-class.

It helps to have founded and run a company if you're going to help somebody run a company who is a founder.

It also makes clear that it is her meeting and will take as much or as little time as she needs. During the meeting, since it’s the employee’s meeting, the manager should do 10 percent of the talking and 90 percent of the listening. Note that this is the opposite of most one-on-ones.