The thing about human beings is the way we feel accomplished is when we exert energy and time to reach a destination. - Simon Sinek

if we're starting with the wrong questions, if we don't understand the cause, then even the right answers will always steer us wrong . . .

Truly human leadership protects an organization from the internal rivalries that can shatter a culture. When we have to protect ourselves from each other, the whole organization suffers. But when trust and cooperation thrive internally, we pull together and the organization grows stronger as a result.

And that's what trust is. We don't just trust people to obey the rules, we also trust that they know when to break them. The rules are there for normal operations. The rules are designed to avoid danger and help ensure that things go smoothly.