those who can’t . . . don’t know they can’t. According to what’s now known as the Dunning-Kruger effect, it’s when we lack competence that we’re most… - Adam Grant

Let’s agree to disagree” shouldn’t end a discussion. It should start a new conversation, with a focus on understanding and learning rather than arguing and persuading. That’s what we’d do in scientist mode: take the long view and ask how we could have handled the debate more effectively.

How do you know? It’s a question we need to ask more often, both of ourselves and of others. The power lies in its frankness. It’s nonjudgmental — a straightforward expression of doubt and curiosity that doesn’t put people on the defensive.

Character is often confused with personality, but they’re not the same. Personality is your predisposition — your basic instincts for how to think, feel, and act. Character is your capacity to prioritize your values over your instincts.