The manager is a servant. His master is the institution he manages and his first responsibility must therefore be to it. - Peter Drucker

the effective decision does not, as so many texts on decision-making proclaim, flow from a consensus on the facts. The understanding that underlies the right decision grows out of the clash and conflict of divergent opinions and out of the serious consideration of competing alternatives.

This is a political book... It has a political purpose: to strengthen the will to maintain freedom against the threat of its abandonment in favor of totalitarianism.

A well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.