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" "If you wish to enhance your effectiveness as a persuasive speaker — at home, at work, even with friends — attempt to become more expressive in your use of hand movements. [...] Whether you naturally speak with your hands or not, recognize that we communicate our ideas more effectively when we employ our hands.
Joe Navarro (born May 26, 1953) is an American author, public speaker, and former FBI agent and supervisor.
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When confronted with mixed signals from the face (such as happiness cues along with anxiety signals or pleasure behaviors seen alongside displeasure displays), or if the nonverbal facial messages are not in agreement, always side with the negative emotion as the more honest of the two. The negative sentiment will almost always be the more accurate and genuine of the person's feelings and emotions.