Here’s another one of Ferrazzi’s shameless attempts at self-promotion. - Keith Ferrazzi

Coming up with goals, updating them, and monitoring our progress in achieving them is less important, I believe, than the process of emotionally deciding what it is you want to do.

Johnson’s reply was cordial and short. “When convenient, I’d be happy to meet.” So I went back to his assistant with the information that Michael said he’d be happy to meet and that I was now calling to find out when. And finally, we did in fact meet.

Learning is best achieved through relationships — having the right conversations with the right people in the right context — and collaborative action.