If you're going to have an active and successful democracy, you have to have equal opportunity. - Robert Crandall

Fuel is a basic part of the business. Everybody basically pays the same price for fuel. It is a matter of how appropriately you trade off capital costs against operating costs. New airplanes burn less fuel but they take more capital.

The ubiquity of social media only makes the point. You look at what other people have and you can never get because you don't have education, because you don't have access to medical care, because there's no decent jobs.

I don't think business travel is going to change dramatically. You will have three very large multinational mega carriers competing against one another, and the only thing I think that will drive is a greater focus on service levels. Because there will be three big carriers and because business travel is tremendously important, carriers rather than focusing maniacally as they have in the past on growth will focus on hanging onto their share of the business traffic, and that's going mean more attention to better service. People able to pay business-class and first-class fares are going to see improved service levels.