all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when u… - Tony Hsieh

lo que tienes en un 1% todos los días, al final del año tendrías 3.778,34 $ = 100 (1 + 1%) ˆ 365. Esto es 37,78 veces más de lo que tenías al principio de año. ¡Consigue ese 1% todos los días!

when a customer calls looking for a specific style of shoes in a specific size that we’re out of stock on. In those instances, every rep is trained to research at least three competitors’ Web sites, and if the shoe is found in stock to direct the customer to the competitor. Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time.

No participes en juegos que no entiendes, incluso si ves a muchas personas haciendo dinero en ellos.