The scarcity of such face time in remote working situations… - Jason Fried

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The scarcity of such face time in remote working situations makes it seem that much more valuable. And as a result, something interesting happens: people don’t waste the time. An awareness of scarcity makes them use it wisely.

Jason Fried

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As a manager, you have to accept the fact that people will make mistakes, but not intentionally, and that mistakes are the price of learning and self-sufficiency.

WHAT DID YOU DO TO MY APP! I LIKED IT JUST HOW IT WAS! CHANGE IT BACK!” The standard playbook in software is to dismiss users like that. Hey, this is the price of progress, and progress is always good, always better. That’s myopic and condescending. For many customers, better doesn’t matter when comfort, consistency, and familiarity are higher up on their value chain.

Rather than demand whatever it takes, we ask, What will it take?

The scarcity of such face time in remote working situations makes it seem that much more valuable. And as a result, something interesting happens: pe… - Jason Fried

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Additional quotes by Jason Fried