The Seven Deadly Habits of External Control: Blaming, Criticizing, Complaining, Nagging, Threatening, Punishing, and Bribing (Rewarding to Control). - William Glasser

Such people who choose to depress are not mentally ill; their brain chemistry is not abnormal. It is changed from what it is when they are happy, but that change is perfectly normal for the total behavior, depressing, they are choosing....The brain chemistry no more causes his depressing than sweating causes running. It is the choice to depress or to run that results in both.

When a client says, It's hard to say, he usually knows what's really going on but doesn't want to talk about it....I break through that reluctance by acting as if it wasn't there. 'Well, say it anyway. This is the place to say hard-to-say-things.

[Reality Therapy] is based on choice theory and focuses on improving present relationships, almost always disregards past relationships, and depends for its success on creating a good relationship between the client and the counselor.