Disruptive technologies typically enable new markets to emerge. There is strong evidence showing that companies entering these emerging markets early… - Clayton Christensen

The concept of the value network — the context within which a firm identifies and responds to customers' needs, solves problems, procures input, reacts to competitors, and strives for profit — is central to this synthesis.

Adrian Slywotzky believes the Internet will overturn the inefficient push model of supplier-customer interaction. He predicts that in all sorts of markets, customers will use choiceboards—interactive, on-line systems that let people design their own products by choosing from a menu of attributes, prices, and delivery options. And he explores how the shifting role of the customer—from passive recipient to active designer—will change the way companies compete.

I think [the Vista fiasco] will allow [Apple] to survive for a bit longer.