You can easily judge the character of a man by how he treats those who can do nothing for him. - Simon Sinek

Para pemimpin besar adalah orang yang memercayai naluri mereka. Mereka adalah orang yang mengerti seni berada di depan sains. Mereka memenangkan hati sebelum pikiran. Mereka adalah orang-orang yang memulai dengan MENGAPA.

When we are closed to ideas, what we hear is criticism. When we are open to criticism, what we get is advice.

[M]ost companies have no clue why their customers are their customers. If companies don't know why their customers are their customers, odds are good that they don't know why their employers are their employers, either.