It’s important to supplement a great product vision with a strong discipline around the metrics, but if you substitute metrics for product vision, yo… - Ben Horowitz

During the meeting, since it’s the employee’s meeting, the manager should do 10 percent of the talking and 90 percent of the listening. Note that this is the opposite of most one-on-ones. While it’s not the manager’s job to set the agenda or do the talking, the manager should try to draw the key issues out of the employee.

Even if you know what you are doing, things go wrong. Things go wrong because building a multifaceted human organization to compete and win in a dynamic, highly competitive market turns out to be really hard.

In a vacuum of feedback, there is almost no chance that your company will perform optimally