"Dad?" "What?" A small bird rises from a tree in front of us. "What should I be when I grow up?" The bird disappears over a far ridge. I don't know w… - Robert M. Pirsig

Quality ... you know what it is, yet you don't know what it is. But that's self-contradictory. But some things are better than others, that is, they have more quality. But when you try to say what the quality is, apart from the things that have it, it all goes poof! There's nothing to talk about. But if you can't say what Quality is, how do you know what it is, or how do you know that it even exists? If no one knows what it is, then for all practical purposes it doesn't exist at all. But for all practical purposes it really does exist. What else are the grades based on? Why else would people pay fortunes for some things and throw others in the trash pile? Obviously some things are better than others ... but what's the betterness? ... So round and round you go, spinning mental wheels and nowhere finding anyplace to get traction. What the hell is Quality? What is it?

No one sees it yet, but they will soon enough. The Chairman of the Committee on Analysis of Ideas and Study of Methods has just been shot down in his own classroom. Now he is speechless. He can't think of a word to say. The silence which so built his image at the beginning of the class is now destroying it. He doesn't understand from where the shot has come. He has never confronted a living Sophist. Only dead ones.

Uncle Tom's Cabin was no literary masterpiece but it was a culture-bearing book. It came at a time when the entire culture was about to reject slavery. People seized upon it as a portrayal of their own new values and it became an overwhelming success. The success of Zen and the Art of Motorcycle Maintenance seems the result of this culture-bearing phenomenon. The involuntary shock treatment described here is against the law today. It is a violation of human liberty. The culture has changed.