We all have tough meetings, employees, and members. We need to reset ASAP. It’s about being present, controlling what we can in the moment, and picki… - Molly Fletcher

Leaders need to be intentional about getting in the heads and hearts of the people we serve and those we lead," she says. "We need to behave in a way that demonstrates the relationship really matters. When we anticipate the gaps in the relationships that matter most to us, we can do amazing things. It's a powerful way to lead, sell, and grow.

Energy is integral to performance. You can't show up in the tough moments if you don't have it," Fletcher said. "There's so much we can't control, but also so much that we can.

Good business leaders ask themselves where they spend their time," she says. "But the best of the best ask, where do I spend my energy? Athletes are great at this, so they have energy in the moments that matter the most. But too many business leaders run their lives by the calendar. Managing our energy might be more important than managing our time.