Business process reengineering encompasses the envisioning of new work strategies, the actual process design activity, and the implementation of the … - Thomas H. Davenport

to frame the decision, asking questions about the data and the methodology, working to understand the results, and using them to improve outcomes for your organization.

Similarly, one of the most popular HR tools at GE Digital — an early adopter of AI for manufacturing applications — shows workers which jobs in the company are natural next steps from the ones they have now.12 Employees can look privately at the tool to see possible paths they can follow, skills they may need to acquire, or even positions that are open. This helps employees feel that they have more opportunities and that they have more control over their positions in the company.

Knowledge workers have high degrees of expertise, education, or experience, and the primary purpose of their jobs involves the creation, distribution or application of knowledge.