Always remember that you’re a business, not a bank (unless your business involves Loans) — collect any outstanding payments as quickly as possible. - Josh Kaufman

Using what you make every day is the best way to improve the quality of what you’re offering. Nothing will help you find ways to make your offer better than being its most avid and demanding customer.

لن يحصل المجتمع الذي يحتقر التميز في السباكة كنشاط متواضع، ويحتمل الرداءة في الفلسفة لأنها نشاط محترم، على من يجيد السباكة أو الفلسفة، ولن تكون أنابيبه سليمة، أو فلسفته منطقية. - جون دبليو. جاردنر، رئيس سابق لشركة كارنيجي

A Checklist is an Externalized, predefined Standard Operating Procedure for completing a specific task. Creating a Checklist is enormously valuable for two reasons. First, Checklisting will help you define a System for a process that hasn’t yet been formalized — once the Checklist has been created, it’s easier to see how to improve or Automate the system. Second, using Checklists as a normal part of working can help ensure that you don’t forget to handle important steps that are easily overlooked when things get busy.