What's measured improves - Peter Drucker

What is our mission? Who is our customer? What does the customer value? What are our results? and What is our plan?

If "socialism" is defined as "ownership of the means of production"--and this is both the orthodox and the only rigorous definition--then the United States is the first truly Socialist country.

Strong decision makers often put somebody they trust into the number two spot as their adviser — and in that position the person is outstanding. But in the number one spot, the same person fails. He or she knows what the decision should be but cannot accept the responsibility of actually making it.