Yet no matter how much better we get, we’ll always have hard work to do, we’ll never be done, and we’ll never get it right. - Tony Hsieh

key ingredient in strong relationships is to develop emotional connections. It’s important to always act with integrity in your relationships, to be compassionate, friendly, loyal, and to make sure that you do the right thing and treat your relationships well.

Money alone isn't enough to bring happiness . . . happiness [is] when you're actually truly ok with losing everything you have.

The best leaders are those that lead by example and are both team followers as well as team leaders. We believe that in general, the best ideas and decisions are made from the bottom up, meaning by those on the front lines that are closest to the issues and/or the customers. The role of a manager is to remove obstacles and enable his/her direct reports to succeed. This means the best leaders are servant-leaders. They serve those they lead.