But when you think of the company as a product, you ask different questions: Do people who work here know how to use the company? Is it simple? Compl… - Jason Fried

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But when you think of the company as a product, you ask different questions: Do people who work here know how to use the company? Is it simple? Complex? Is it obvious how it works? What’s fast about it? What’s slow about it? Are there bugs? What’s broken that we can fix quickly and what’s going to take a long time?