Managers model the way by first changing themselves. - James A. Champy

Half a revolution is not better than none... It may, in fact, be worse.

People must know that their ideas will be listened to and, if they have merit, acted upon. If they do, it is possible to mobilize individual creativity on a very broad scale.

We are in the grip of the second managerial revolution, one that's very different from the first. The first was about a transfer of power. This one is about an access of freedom.