Following the rules doesn’t create success; it just eliminates extremes - Eric Barker

We need optimism and confidence to keep going and convince others to join our cause, but negativity and pessimism help us see problems so we can make them better. Yes, the former feel much better, but both are necessary.

Law enforcement is dealing with life and death. Regular people like you and me are not, but we act like it. Our “dinosaur brain” assumes every dispute is an existential threat: “This argument over who should take out the trash is a matter of life and death.

one of the reasons the not-nice programs performed so poorly is because they could not forgive and got caught in death spirals.