Candidly, that was the worst job I've ever had. However, it taught me a lot. Those hard jobs are actually really good for you. They build character a… - Jennifer Moss

I wanted to chase serial killers like they do on the Criminal Minds television show. I was really into that because I competed in speech in high school, and one of my topics was DNA profiling and criminal profiling,

I'm like, excuse me, what? But I didn't understand the seasonality, that kind of process. That the minute hand has to go all the way around the clock. You can't make a decision at 7 that affects 2. And so I just had to learn to slow down. That was probably the hardest transition."

I've learned that failing forward is the best way to approach it. Failure doesn't disarm me, it doesn't scare me. I tell my employees that if you don't fail forward, the universe will continue to bring you that lesson and it will get harder and harder every time. So when something bad happens, don't ask, 'Why did this happen to me?' Ask, 'Why is this happening for me?'