Manners are the lubricating oil of an organization. It is a law of nature that two moving bodies in contact with each other create friction. This is as true for human beings as it is for inanimate objects. Manners- simple things like saying 'please' and 'thank you' and knowing a person’s name or asking after her family enable two people to work together whether they like each other or not. Bright people, especially bright young people, often do not understand this. If analysis shows that someone’s brilliant work fails again and again as soon as cooperation from others is required, it probably indicates a lack of courtesy – that is, a lack of manners.
14 Quotes Tagged: courtesy
Showing quotes in randomized order to avoid selection bias. Click Popular for most popular quotes.
One reason that the task of inventing manners is so difficult is that etiquette is folk custom, and people have emotional ties to the forms of their youth. That is why there is such hostility between generations in times of rapid change; their manners being different, each feels affronted by the other, taking even the most surface choices for challenges.
Limited Time Offer
Premium members can get their quote collection automatically imported into their Quotewise collections.
...a great man who is vicious will only be a great doer of evil, and a rich man who is not liberal will be only a miserly beggar; for the possessor of wealth is not made happy by possessing it, but by spending it - and not by spending as he please but by knowing how to spend it well. To the poor gentleman there is no other way of showing that he is a gentleman than by virtue, by being affable, well-bred, courteous, gentle-mannered and helpful; not haughty, arrogant or censorious, but above all by being charitable...and no one who sees him adorned with the virtues I have mentioned, will fail to recognize and judge him, though he know him not, to be of good stock.
[D]o you know what began my real
education?... Your calling me Miss Doolittle that day when I first came to Wimpole Street. That was the beginning of self-respect for me. And there were a hundred little things you never noticed, because they came naturally to you. Things about standing up and taking off your hat and opening doors... [T]hings that showed you thought and felt about me as if I were something better than a scullerymaid; though of course I know you would have been
just the same to a scullery-maid if she had been let in the drawing-room. You see, really and truly, apart from the things anyone can pick up (the dressing and the proper way of speaking, and so on), the difference between a lady and a flower girl is not how she behaves, but how she's treated. I shall always be a flower girl to Professor Higgins, because he always treats me as a flower girl, and always will; but I know I can be a lady to you, because you always treat me as a lady, and always will.
Nowadays, we never allow ourselves the convenience of being temporarily unavailable, even to strangers. With telephone and beeper, people subject themselves to being instantly accessible to everyone at all times, and it is the person who refuses to be on call, rather than the importunate caller, who is considered rude.
I am courteous enough to assume that everyone in this so aesthetically voluptuous age, so potent and aroused that conception occurs as easily as with the partridge which, Aristotle says, needs only to hear the voice of the cock or its flight overhead - to assume that at the mere sound of the word 'concealment' everyone can easily shake a dozen romances and comedies from his sleeve.
A Swedish minister having assembled the chiefs of the Susquehanna Indians, made a sermon to them, acquainting them with the principal historical facts on which our religion is founded — such as the fall of our first parents by eating an apple, the coming of Christ to repair the mischief, his miracles and suffering, etc. When he had finished an Indian orator stood up to thank him.
‘What you have told us,’ says he, ‘is all very good. It is indeed bad to eat apples. It is better to make them all into cider. We are much obliged by your kindness in coming so far to tell us those things which you have heard from your mothers. In return, I will tell you some of those we have heard from ours.
‘In the beginning, our fathers had only the flesh of animals to subsist on, and if their hunting was unsuccessful they were starving. Two of our young hunters, having killed a deer, made a fire in the woods to boil some parts of it. When they were about to satisfy their hunger, they beheld a beautiful young woman descend from the clouds and seat herself on that hill which you see yonder among the Blue Mountains.
‘They said to each other, “It is a spirit that perhaps has smelt our broiling venison and wishes to eat of it; let us offer some to her.” They presented her with the tongue; she was pleased with the taste of it and said: “Your kindness shall be rewarded; come to this place after thirteen moons, and you will find something that will be of great benefit in nourishing you and your children to the latest generations.” They did so, and to their surprise found plants they had never seen before, but which from that ancient time have been constantly cultivated among us to our great advantage. Where her right hand had touched the ground they found maize; where her left had touched it they found kidney-beans; and where her backside had sat on it they found tobacco.’
The good missionary, disgusted with this idle tale, said: ‘What I delivered to you were sacred truths; but what you tel