In the "heat of battle"- whether military or corporate- kindness, like calmness, reassures followers and holds their confidence. Kindness connects you with other human beings in a bond of mutual respect. If you care for your followers and show them kindness, they will reciprocate and care for you. They will not let you down or let you fail. They will accomplish whatever you have put in front of them.
American general and diplomat (1937–2021)
Colin Luther Powell (b. 5 April 1937– d. 18 October 2021) was an American politician, diplomat and four-star general who served as the 65th United States Secretary of State from 2001 to 2005. He was the first African-American Secretary of State. Prior to the election of Barack Obama as president in 2008, he and his successor, Condoleezza Rice, were the highest-ranking African Americans in the history of the federal executive branch (by virtue of the Secretary of State standing fourth in the presidential line of succession). He served as the 16th United States National Security Advisor from 1987 to 1989 and as the 12th Chairman of the Joint Chiefs of Staff from 1989 to 1993.
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Each of us must work to become a hardheaded realist, or else we risk wasting our time and energy pursuing impossible dreams. Yet constant naysayers pursue no less impossible dreams. Their fear and cynicism move nothing forward. They kill progress. How many cynics built empires, great cities, or powerful corporations?
Butch knew before he walked in that he was entering the lion’s den, and he wasn’t surprised when he got thrown out. Word quickly spread around the Pentagon, as it always does when things like that happen. Not long after I heard about it I ran into Butch in a hallway. As we walked along, I offered him comforting words. “Hey,” he said quietly, “he don’t pay me to give him happy talk.
It is the human gesture that counts. Yes, medals, stock options, promotions, bonuses, and pay raises are fine. But to really reach people, you need to touch them. A kind word, a pat on the back, a "well done," provided one-on-one and not by mob email is the way you share credit. It is the way you appeal to the dreams, inspirations, anxieties, and fears of your followers. They want to be the best they can be; a good leader lets them know it when they are.
When I left the State Department, I was flattered by offers of top positions in major corporations, most of them in the financial world. The monetary rewards were stunning and the work not terribly demanding. I was told I didn’t need to know anything about banking, finance, or exotic financial instruments like hedge funds and derivatives. Experts would be present to help me. One investment bank pressed me hard, repeatedly upping the money and the title. The offers were definitely tempting. I understood the financial and social value of these positions. But my instincts said no. Did they want me for what I could do for them? Or did they want me for the celebrity I could bring them? My instincts said I would mostly be a door opener and a dinner host.
Once in Korea, we got word that the admiral commanding Pacific forces would be visiting our post and would walk through my battalion area. I was delighted. We lived in ancient, disgusting Quonset huts; we couldn’t get parts for the stoves or paint for the outside. Because we were short of paint, I was told to paint the front but not the back of the mess hall the admiral would walk by. He walked by and saw the fresh paint. It was so fresh compared to everything else he saw that he wasn’t fooled. We should have sat down and told him our problems and not forced him to be a detective.
Capital is a coward. It flees from corruption and bad policies, conflict and unpredictability. It shuns ignorance, disease and illiteracy. Capital goes where it is welcomed and where investors can be confident of a return on the resources they have put at risk. It goes to countries where women can work, children can read, and entrepreneurs can dream.
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