In a Nutshell - Six Ways To Make People Like You • Principle 1 - Become genuinely interested in other people. • Principle 2 - Smile. • Principle 3 - Remember that a person's name is to that person the sweetest and most important sound in any language. • Principle 4 - Be a good listener. Encourage others to talk about themselves. • Principle 5 - Talk in terms of the other person's interests. • Principle 6 - Make the other person feel important-and do it sincerely.
American writer and lecturer (1888-1955)
Dale Harbison Carnegie [originally Carnagey until 1919] (November 24, 1888 – November 1, 1955) was an American writer, lecturer and the developer of famous courses in self-improvement, salesmanship, corporate training, public speaking and interpersonal skills. Born in poverty on a farm in Missouri, he was the author of How to Win Friends and Influence People, first published in 1936, a massive bestseller that remains popular today. He also wrote a biography of Abraham Lincoln, entitled Lincoln the Unknown, as well as several other books.
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"Five hundred years before Christ was born, the Greek philosopher Heraclitus told his students that "everything changes except the law of change". He said: "You cannot step in the same river twice." The river changes every second; and so does the man who stepped in it. Life is a ceaseless change. The only certainty is today. Why mar the beauty of living today by trying to solve the problems of a future that is shrouded in ceaseless change and uncertainty-a future that no one can possibly foretell?"
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Simply changing one three-letter word can often spell the difference between failure and success in changing people without giving offense or arousing resentment. Many people begin their criticism with sincere praise followed by the word “but” and ending with a critical statement. For example, in trying to change a child’s careless attitude toward studies, we might say, “We’re really proud of you, Johnnie, for raising your grades this term. But if you had worked harder on your algebra, the results would have been better.” In this case, Johnnie might feel encouraged until he heard the word “but.” He might then question the sincerity of the original praise. To him, the praise seemed only to be a contrived lead-in to a critical inference of failure. Credibility would be strained, and we probably would not achieve our objectives of changing Johnnie’s attitude toward his studies. This could be easily overcome by changing the word “but” to “and.” “We’re really proud of you, Johnnie, for raising your grades this term, and by continuing the same conscientious efforts next term, your algebra grade can be up with all the others.
A third of the people who rush to psychiatrists for help could probably cure themselves if they could only do as Margaret Yates did: get interested in helping others. My idea? No, that is approximately what Carl Jung said. And he ought to know — if anybody does. He said: “About one third of my patients are suffering from no clinically definable neurosis, but from the senselessness and emptiness of their lives.” To put it another way, they are trying to thumb a ride through life — and the parade passes them by. So they rush to a psychiatrist with their petty, senseless, useless lives. Having missed the boat, they stand on the wharf, blaming everyone except themselves and demanding that the world cater to their self-centered desires.
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