Unless we realize that the essence of Nazism is also an attempt to solve a universal problem of Western civilization - that of the industrial society - and that the basic principles on which the Nazis base this attempt are also in no way confined to Germany, we do not know what we fight for or what we fight against... The war is being fought for the structure of industrial society--its basic principles, its purposes, and its institutions.

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Restructuring a job usually means restructuring a score of jobs, moving people around, and upsetting everybody. There is one exception: the exceedingly rare, truly exceptional man for whose sake the rule should be broken.

[W]e are all learning fast that we have to respect each other's basic beliefs and institutions, however much we must dislike them. If there is one lesson to this war, it is that the attempt to impose one's own system on the world, such as was made by both the Germans and the Japanese, must end not only in total world-wide conflict, but in the defeat and destruction of the country that makes the attempt.

An employer has no business with a man's personality. Employment is a specific contract calling for a specific performance... Any attempt to go beyond that is usurpation. It is immoral as well as an illegal intrusion of privacy. It is abuse of power. An employee owes no "loyalty," he owes no "love" and no "attitudes"--he owes performance and nothing else. .... The task is not to change personality, but to enable a person to achieve and to perform.

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Nothing is less productive than to make more efficient what should not be done at all.

Knowing Yourself ...We also seldom know what gifts we are not endowed with. We will have to learn where we belong, what we have to learn to get the full benefit from our strengths, where our weaknesses lie, what our values are. We also have to know ourselves temperamentally: "Do I work well with people, or am I a loner? What am I committed to? And what is my contribution?"

No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.