American professor of computer science, human-computer interaction and design
Dr. Randy Pausch (October 23, 1960 – July 25, 2008) was a Professor of Computer Science, Human-Computer Interaction, and Design at Carnegie Mellon University in Pittsburgh, Pennsylvania, United States and a best-selling author, who achieved worldwide fame for his speech The Last Lecture at Carnegie Mellon University, after being diagnosed with pancreatic cancer and having only a few months to live.
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It's been well-documented that there is a growing sense of entitlement among young people. I have certainly seen that in my classrooms.
So many graduating seniors have this notion that they should get hired because of their creative brilliance. Too many are unhappy with the idea of starting at the bottom.
My advice has always been: 'You ought to be thrilled you got a job in the mailroom. And when you get there, here's what you do: Be really great at sorting mail.'
No one wants to hear someone say: 'I'm not good at sorting mail because the job is beneath me.' No job should be beneath us. And if you can't (or won't) sort mail, where is the proof that you can do anything?
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"Coach Graham used to ride me hard. I remember one practice in particular. 'You're doing it all wrong, Pauch. Go back! Do it again!' I tried to do what he wanted. It wasn't enough. 'You owe me, Pauch! You're doing push-ups after practice."
When I was finally dismissed, one of the assistant coaches came over to reassure me. 'Coach Graham rode you pretty hard, didn't he?' he said. I could barely muster a 'yeah.'
'That's a good thing,' the assistant told me. 'When you're screwing up and nobody says anything to you anymore, that means they've given up on you.'
That lesson has stuck with me my whole life. When you see yourself doing something badly and nobody's bothering to tell you anymore, that's a bad place to be. You may not want to hear it, but your critics are often the ones telling you they still love you and care about you, and want to make you better.