Express gratitude. Give more than is expected. Speak optimistically. Touch people. Remember names. Don't confuse flexibility with weakness. Don't judge people by their mistakes; rather, judge them by how they respond to their mistakes. Remember that your physical appearance is for the benefit of others. Attend to your own basic needs first; otherwise you will not be useful to anyone else.

Conversation is more than the sum of the words. It is also a way of signaling the importance of another person by showing your willingness to give that person your rarest resource: time. It is a way of conveying respect. Conversation reminds us that we are part of a greater whole, connected in some way that transcends duty or bloodline or commerce. Conversation can be many things, but it can never be useless.

People think they follow advice but they don't. Humans are only capable of receiving information. They create their own advice. If you seek to influence someone, don't waste time giving advice. You can change only what people know, not what they do.

We like to believe that other people have the same level of urges as we do, despite all evidence to the contrary. We convince ourselves that people differ only in their degree of morality or willpower, or a combination of the two. But urges are real, and they differ wildly for every individual. Morality and willpower are illusions. For any human being, the highest urge always wins and willpower never enters into it.

It is absurd to define God as omnipotent and then burden him with our own myopic view of the significance of human beings. [...] The concept of 'importance' is a human one born out of our need to make choices for survival. An omnipotent being has no need to rank things. To God, nothing in the universe would be more interesting, more worthy, more useful, more threatening, or more important than anything else.

Four billion people say they believe in God, but few genuinely believe. If people believed in God, they would live every minute of their lives in support of that belief. Rich people would give their wealth to the needy. Everyone would be frantic to determine which religion was the true one. No one could be comfortable in the thought that they might have picked the wrong religion and blundered into eternal damnation, or bad reincarnation, or some other unthinkable consequence. People would dedicate their lives to converting others to their religions.

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Some humor experts say the secret to humor is to combine something unexpected with something bad and then make sure it's happening to someone else. But if that's all it took, serial killers would be winning comedy competitions. The evening news is full of unexpected bad things that happen to other people. Most of it isn't funny, unless it involves exploding whales, ear biting, or pies thrown at billionaires.

The hardest part of writing humor is finding a topic that hasn't already been used more times than the only back scratcher at the Institute of Very Itchy People. Ideally, you want a situation that makes you smile even before the humor has been added. If you start with a fresh and inherently funny situation, you're halfway home. [...] If a topic makes you gag, or clench your buns, or laugh, or sigh, or retch -- or react physically in any way -- you have a winner.

For humor to work, it must be original. It's easy to create original humor -- or anything else original -- if you follow my formula. [...] Identify someone who has more creative talent than you do, then try to imitate that person exactly. If you're like me, you can depend on your lack of talent to make your imitation look nothing like the source. Over time, you'll drift even further from the source of your theft, thus becoming "original."

Creativity doesn't require much time. But creativity always needs your energy. You can't create if you're pooped or your brain is full of junk. A person who manages creativity makes sure his schedule has lots of free spaces, no matter how many priorities are looming.

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Trying to win an argument with an irrational person is like trying to teach a cat to snorkel by providing written instructions. No matter how clear your instructions, it won't work. Your best strategy is to reduce the time you spend in that sort of situation.

Unless you work alone, one of the biggest assaults on your happiness is something called a meeting. A meeting is essentially a group of people staring at visual aids until the electrochemical activity in their brains ceases, at which point decisions are made. It's like being in suspended animation, except that people in suspended animation aren't in severe physical discomfort and praying for death.

Never laugh when you're being sarcastic. It will ruin the effect. If you feel the uncontrollable need to giggle, wait until your boss says something hilarious, such as, "Is this only Wednesday? It feels like Friday already!" Then you can throw back your head, open your mouth like you're about to swallow a live porpoise, and laugh like a naked teenager in a field full of pussy willows. Sincerity like that will make your sarcasm all the more convincing.

Thinking is easier than working. And the best kind of thinking is the kind where you don't have to write anything down, i.e., "meeting thinking." When you think up an idea during a meeting, all you have to do is blurt it out. You won't have to involve any parts of your body except your mouth and maybe your brain stem.