"In my travels, I have noticed that in some countries drinking has become a national pastime. If you don't drink, they look at you as if there is something wrong. Their motto is: "It doesn't matter how bad your English is, as long as your Scotch is good." If a banker asked them what their liquid assets are, they would bring two bottles of Scotch."

Relationship Selling implies long-term commitment, common goals, mutual respect, ongoing trust and cooperation. Informal relationships, many a time, get converted into formal alliances also, helping joint-marketing and co-branding. Establishing a relationship is a series of steps, by and large in sequence only. Jumping steps or changing the sequence could be counterproductive.

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Universities are turning out highly skilled barbarians because we don’t provide a framework of values to young people, who more and more are searching for it. – Steven Muller, President, Johns Hopkins University True education is training of both the head and the heart. It is better to be uneducated than ill-educated. An uneducated thief may steal goods from the train but an educated one may steal the entire train. We need to compete for knowledge and wisdom, not for grades. Knowledge is piling up facts, wisdom is simplifying them. One could have good grades and a degree and still not learn much. The most important thing one can learn is to ‘learn to learn’. People confuse education with the ability to memorise facts. Educating the mind without morals creates a menace in society.

and Socrates asked the young man to walk with him toward the river. When the water got up to their necks, Socrates took the young man by surprise and pushed him under the water. The boy struggled to get out but Socrates kept him there. When the boy started turning blue, Socrates raised the boy’s head out of the water. The first thing the boy did was to take a deep breath of air. Socrates asked, “What did you want the most when you were under water?” The boy replied, “Air.” Socrates said, “That is the secret to success. When you want success as badly as you wanted air underwater, you will have it.” There is no other secret. This is called the burning desire. In the business community, we call it the fire in the belly. In the sports community, we call it the killer instinct. A

Purpose: A lifetime goal is called a purpose. To identify your purpose, ask yourself “If my age was a hundred today and I looked back at my life, what is it that I want to say is my accomplishment?” The answer is your purpose. Mission: A mission is an action that leads a person to a purpose through a philosophy.

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A person with low self-esteem is suffering from loneliness even when he is amongst large groups of people, whereas a person with high self-esteem is enjoying solitude out of choice. Loneliness is the pain of being alone, solitude is the pleasure of being alone. A person with high self-esteem is really saying I enjoy my company. I may be physically alone, but I am with myself.