American educator, author, businessman and motivational speaker (1932-2012)
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I have seen the consequences of attempting to shortcut this natural process of growth often in the business world, where executives attempt to “buy” a new culture of improved productivity, quality, morale, and customer service with strong speeches, smile training, and external interventions, or through mergers, acquisitions, and friendly or unfriendly takeovers. But they ignore the low-trust climate produced by such manipulations. When these methods don’t work, they look for other Personality Ethic techniques that will — all the time ignoring and violating the natural principles and processes on which a high-trust culture is based.
Think about taking a trip on an airplane. Before taking off, the pilot has a very clear destination in mind, which hopefully coincides with yours, and a flight plan to get there. The plane takes off at the appointed hour toward that predetermined destination. But in fact, the plane is off course at least 90 percent of the time. Weather conditions, turbulence, and other factors cause it to get off track. However, feedback is given to the pilot constantly, who then makes course corrections and keeps coming back to the exact flight plan, bringing the plane back on course. And often, the plane arrives at the destination on time. It’s amazing. Think of it. Leaving on time, arriving on time, but off course 90 percent of the time. If you can create this image of an airplane, a destination, and a flight plan in your mind, then
Proactive people make love a verb. Love is something you do: the sacrifices you make, the giving of self, like a mother bringing a newborn into the world... Love is a value that is actualized through loving actions. Proactive people subordinate feeling to values. Love, the feeling, can be recaptured.
As a principle-centered person, you see things differently. And because you see things differently, you think differently, you act differently. Because you have a high degree of security, guidance, wisdom, and power that flows from a solid, unchanging core, you have the foundation of a highly proactive and highly effective life.
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On the maturity continuum, dependence is the paradigm of you — you take care of me; you come through for me; you didn’t come through; I blame you for the results. Independence is the paradigm of I — I can do it; I am responsible; I am self-reliant; I can choose. Interdependence is the paradigm of we — we can do it; we can cooperate; we can combine our talents and abilities and create something greater together. Dependent people need others to get what they want. Independent people can get what they want through their own effort. Interdependent people combine their own efforts with the efforts of others to achieve their greatest success.