We learned a great lesson: If you just focus on making sure that your product or service continually WOWs people, eventually the press will find out … - Tony Hsieh

I had decided to stop chasing the money, and start chasing the passion. I

One of the most interesting things about playing poker was learning the discipline of not confusing the right decision with the individual outcome of any single hand, but that’s what a lot of poker players do. If they win a hand, they assume they made the right bet, and if they lose a hand, they often assume they made the wrong bet. With the coin that lands on heads a third of the time, this would be like seeing the coin land on heads once (the individual outcome) and changing your behavior so you bet on heads, when the mathematically correct thing to do is to always bet on tails no matter what happened in the previous coin flip (the right decision).

living by the philosophy that experiences were much more important to me than material things.