For many of us, the happiest future is one that's precisely like the past, except a little better - Seth Godin

You can't win by being more average than average.

1. Your business needs more linchpins. It’s scary to rely on a particular employee, but in a postindustrial economy, you have no choice. 2. You are capable of becoming a linchpin. And if you do, you’ll discover that it’s worth the effort.

Art is never defect-free. Things that are remarkable never meet spec, because that would make them standardized, not worth talking about.