The truth is, the only thing more painful than confronting … - Patrick Lencioni

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The truth is, the only thing more painful than confronting an uncomfortable topic is pretending it doesn't exist. And I believe far more suffering is caused by failing to deal with an issue directly — and whispering about it in the hallways — than by putting it on the table and wrestling with it head on.

Patrick Lencioni

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Native Name: Patrick M. Lencioni

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What clients want more than anything is to know that we're more interested in helping them than we are in maintaining our revenue source.

It is ironic that so many people avoid conflict in the name of efficiency, because healthy conflict is actually a time saver.

If you ask me, the best thing that's happened in the last year is that we've almost become a jackass-free zone. No matter what happens, and what challenge we might face, give me a roomful of people who aren't jackasses, and I'll be happy to take it on.

The truth is, the only thing more painful than confronting an uncomfortable topic is pretending it doesn't exist. And I believe far more suffering is… - Patrick Lencioni

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