The most important action that a leader must take to encourage the building of trust on a team is to demonstrate vulnerability first. - Patrick Lencioni

No quality or characteristic is more important than trust.

Most organizations exploit only a fraction of the knowledge, experience, and intellectual capital that is available to them.

truly nimble organizations dare to create clarity at all times, even when they are not completely certain about whether it is correct. And if they later see a need to change course, they do so without hesitation or apology, and thus create clarity around the new idea or answer.