The healthier an organization is, the more of its intelligence it is able to tap into and use. Most organizations exploit only a fraction of the know… - Patrick Lencioni

Most organizations exploit only a fraction of the knowledge, experience, and intellectual capital that is available to them.

The healthier an organization is, the more of its intelligence it is able to tap into and use.

If this is so powerful, then why don't all executives create clarity in their organizations? Because many of them overemphasize the value of flexibility. Wanting their organizations to be "nimble," they hesitate to articulate their direction clearly, or do so in a less than thorough manner, thus giving themselves the deceptively dangerous luxury of changing plans in midstream.

a leader's first priority is to create an environment where others can do these things and that cannot happen if they are not having effective meetings.

I don't think anyone ever gets completely used to conflict. If it's not a little uncomfortable, then it's not real. The key is to keep doing it anyway