The healthier an organization is, the more of its intelligence it is able to tap into and use. - Patrick Lencioni

All great relationships, the ones that last over time, require productive conflict in order to grow. This

When team members trust one another, when they know that everyone on the team is capable of admitting when they don't have the right answer, and when they're willing to acknowledge when someone else's idea is better than theirs, the fear of conflict and the discomfort it entails is greatly diminished. When there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer. It is not only okay but desirable.

In order to be the kind of leader who demonstrates genuine interest in employees and who can help people discover the relevance of their work, a person must have a level of personal confidence and emotional vulnerability.