If everything is important, then nothing is. - Patrick Lencioni

Within companies that effectively over-communicate, employees at all levels and in all departments understand what the organization is about and how they contribute to its success. They don't spend time speculating on what executives are really thinking, and they don't look for hidden messages among the information they receive.

Most organizations exploit only a fraction of the knowledge, experience, and intellectual capital that is available to them.

The most well-intentioned, well-designed departmental communication program will not tear down silos unless the people who created those silos want them torn down.