“It’s easy to say that we respect other people, but sometimes our actions don’t back up our talk. Those in leadership positions should always show re… - Don Soderquist

High expectations are a powerful driving force, helping you become better than you already are. Sometimes you need to go one step further and step out on faith, even when you don't have history or research to predict success. As the biblical writer said: 'Now faith is being sure of what you hope for and certain of what you do not see' (Heb. 11:1). Yes, past performance is the greatest predictor of future performance—but if we lived by that credo alone, no one would do anything bold and new. Sometimes we need good, old-fashioned faith.

Values identify what you stand for. In a sense, these values are the very foundation of your culture, those basic principles on which you are unwilling to compromise. It is extremely important that the values in any organization be clearly articulated for and understood by everyone in that organization.

Listen. Listening is one of those dynamics that sounds like the easiest thing in the world to do, but in reality is one of the hardest.