Firing someone is not necessarily a sign of accountability, but is often the last act of cowardice - Patrick Lencioni

No quality or characteristic is more important than trust

The healthier an organization is, the more of its intelligence it is able to tap into and use. Most organizations exploit only a fraction of the knowledge, experience, and intellectual capital that is available to them. But the healthy ones tap into almost all of it.

The fact remains that teams, because they are made up of imperfect human beings, are inherently dysfunctional.