Push with respect, and under the assumption that the other person is probably doing the right thing. But push anyway. And never hold back. - Patrick Lencioni

What clients want more than anything is to know that we're more interested in helping them than we are in maintaining our revenue source.

So many people there are so concerned about being socially conscious and environmentally aware, but they don't give a second thought to how they treat the guy washing their car or cutting their grass.

In spite of its undeniable power, so many leaders struggle to embrace organizational health (which I'll be defining shortly) because they quietly believe they are too sophisticated, too busy, or too analytical to bother with it. In other words, they think it's beneath them.