When there is a problem, do not just keep going with the intention of fixing it later. Stop and fix the problem now. - Jeffrey K. Liker

Basically people will do what upper management wants them to do. So if that's consistent, if they're not whipsawed and being governed by different priorities, they learn what is truly important and what is not….

They started with no budget and had to justify every cost — and were told that only those costs that were absolutely essential to making product for the customer would be approved.

If you are responsible for a problem and make recommendations on possible solutions, you might be asked whether you went and looked at the situation yourself in person.