In an attempt to develop a tool to help organizations begin to identify these errors, the Institute for Healthcare Improvement (IHI) developed a glob… - Thomas H. Davenport

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In an attempt to develop a tool to help organizations begin to identify these errors, the Institute for Healthcare Improvement (IHI) developed a global trigger tool (GTT).9 Briefly, the GTT provides a standard methodology for reviewing patient records for triggers, or indicators, of potential adverse events.

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About Thomas H. Davenport

Thomas Hayes "Tom" Davenport, Jr. (born October 17, 1954) is an American organizational theorist, Professor in Information Technology and Management at Babson College, and consultant, who specialized in analytics, business process innovation and knowledge management.

Biography information from Wikiquote

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