Deciding that the company is wasting too much money on duplicated efforts and thus moving to a more centralized mode. Ten years later, we want to enc… - Eliyahu M. Goldratt

What you’re saying is that making an employee work and profiting from that work are two different things.

Flow means that inventories in the operation are moving. When inventory is not moving, inventory accumulates. Accumulation of inventory takes up space. Therefore, an intuitive way to achieve better flow is to limit the space allowed for inventory to accumulate. To achieve better flow, Ford limited the space allotted for work-in-process between each two work centers.

Alex, you cannot understand the meaning of productivity unless you know what the goal is. Until then, you’re just playing a lot of games with numbers and words.” “Okay, then it’s market share,” I tell him. “That’s the goal.” “Is it?” he asks. He steps into the plane. “Hey! Can’t you tell me?” I call to him. “Think about it, Alex. You can find the answer with your own mind,” he says.