the simplest way that respect is communicated is through tone of voice, - Malcolm Gladwell

The world we could have is so much richer than the world we have settled for.

The mistake we make in thinking of character as something unified and all-encompassing is very similar to a kind of blind spot in the way we process information. Psychologists call this tendency the Fundamental Attribution Error (FAE), which is a fancy way of saying that when it comes to interpreting other people's behavior, human beings invariably make the mistake of overestimating the importance of fundamental character traits and underestimating the importance of situation and context.

Taleb likes to invoke
Popper: 'No amount of observations
of white swans can allow the inference
that all swans are white, but the observation
of a single black swan is sufficient
to refute that conclusion.